Courier and removal services in Rugby

Terms & Conditions

1. For deliveries to the tip there will be a mimimum charge of £40
2. Parking must be prearranged and is the responsibility of the client. If any parking fines are incurred at any time during the job, they must be paid in full to the driver upon completion of the job
3. Any job running over the estimated completion time will be charged at half hour increments
4. Any credit card payments must be made upon completion of the job
5. Our arrival times are estimated. Although we do our best to be on time, circumstances out of our control may cause delays
6. We accept no responsibility for loss or damage to property after a job is completed and payments have been received

Parking

It is the client's responsibility to provide parking at pickup and dropoff points. ie any necessary permissions or permits from local authorities etc. If this has not been prearranged by the client then the client will be responsible for any parking fines incurred on completion of the job

Payment

Full payment must be made in cash, or cheque made payable to M Boorman, upon completion of job

Booking Times

We will do our utmost to meet the time scale specified. However, it should be noted that these times are estimates only as sometimes delays are unavoidable due to unforeseen circumstances such as traffic delays, weather etc

Unforeseen Circumstances

If the job is delayed at the client's end for any reasons such as: waiting for keys, moving access obstructions, incorrect address information, removal of windows etc. A charge of £25 per hour of the delay will be added to the final bill

Changes To The Load

If for any reason the original load that was booked to be transported is significantly increased in quantity, size or weight, an extra charge of £10-£40 may be incurred, depending on the increase and the loading time

The Client's Responsibilities

We do not accept responsibility for any item that has not been adequately protected for its time in transit

It is the responsibility of the client to dismantle items that require dismantling in advance of the pickup

It is the responsibility of the client to ensure that all items will fit into the dropoff premises. Our drivers are not insured to remove doors or windows. This should be done in advance of the dropoff

Cancellation or Postponement

Any cancellation or postponement after the booking is confirmed will incur a charge of 50% of the confirmed price. Any cancellation or postponement within 24hrs of the pickup time will incur a charge of 100% of the confirmed price

Staff Abuse

Verbal or threatening behaviour will not be tolerated

If the driver is forced to leave the job at any time because of abuse from a client, verbal or otherwise, the client will be charged in full